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Santos Software

Warehouse systems consultation

I’m Iuri Santos. If orders keep missing despatch or stock figures disagree, you may know where the problem shows up without knowing what needs to change. I can visit your e-commerce warehouse or third-party logistics (3PL) operation, follow the work with your team and help identify the cause.

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What an on-site warehouse visit can uncover

We start with one task your team recognises. That could be an online order that never reaches the pick list, a return that stays unavailable after inspection, or a client’s stock report that needs correcting before it can be sent.

On site I can follow that task from the first record to the person who acts on it. I ask the people doing the work to show me where they switch applications, re-enter information or make a judgement the software does not capture. A small workaround may be protecting a stock rule that still matters.

Comparing the workflow with the system records

With agreed access, I can compare the team’s account with a sample of order references, event times, rejected updates or stock movements. At a 3PL, the client identifier can be as important as the item or order reference.

For example, if a pick list is missing an order, I would check when the order was accepted, whether the warehouse received it, and whether a stock rule prevented its release. Each finding points to a different next step.

Choosing what to change after the review

Before the consultation, we agree the question, who needs to take part and how you would like the findings recorded. A short summary can set out what was observed, what remains uncertain, and which change the team could test first.

The practical answer might be to clarify a handover, change a setting, or ask the current supplier about an interface. Where development would help, we can scope it separately and agree how to check the result.

Site visits and remote warehouse reviews

I’m based in Sleaford and arrange visits across Lincolnshire and the East of England by agreement. Tell me the warehouse location, when the team handles the task and whether access to the working area needs arranging.

Suitable projects elsewhere in the UK can start remotely. A screen share and an agreed sample may be enough to trace an order between systems. If the question turns on what happens during picking or at a shift handover, I’ll discuss whether an on-site visit would help.

Request a warehouse systems consultation

Tell me where your warehouse is, what the team is finding difficult and any dates you have in mind. A short description is enough. I’ll get in touch to agree the scope and arrangements.

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